Site Reliability Engineer - Cloud Infrastructure

Durham, NC & Europe
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By giving our customers and partners, some of which are Fortune Global 500 companies across all industries, the most flexible commerce platform, which is based on a Microservices, API-first, true cloud, and headless architecture (we call it the MACH architecture*), we are not only helping them maintain their competitive advantage but we are also changing the e-commerce platform market. Founded in Germany in 2006, our international expansion has reached Europe, the US and Asia Pacific. In October 2019, with a $145M investment from global venture capital and private equity firm Insight Partners, commercetools is in full gear going forward.

Check out our Career Page and our Website for more information.

In the team we leverage Terraform, GitOps and plenty of brainy bits to automate the deployment and maintenance of our global infrastructure. In close collaboration with other SRE teams, and backend developers, we work to continuously build our platform. commercetools is constantly growing. Whether it’s new services to improve customer experience, or handling the ever-growing pool of customers on the platform, we are tasked with optimizing our systems to meet these needs. Facilitating new service rollouts, maintaining and expanding existing multi-cloud environments, all while ensuring the infrastructure is secure.

About your new role:

  • Participate in pair programming and knowledge sharing sessions
  • Automate cloud infrastructure deployments and maintenance
  • Implement monitoring to ensure security standards across cloud environments
  • Active participation in designing, analyzing, and troubleshooting infrastructure
  • Participate in on-call rotation
  • Work closely with development teams

Skills & Requirements:

  • Knowledge of industry standard security practices (CIS, Vault)
  • Experience running production workloads in a major cloud provider (AWS, GCP)
  • Experience using IaC tooling (Terraform)
  • Strong time management skills
  • Ability to communicate in written and spoken English
  • Comfortable programming in Python or Golang
  • Experience working in an international and distributed team
  • Experience with Kubernetes and familiar with the ecosystem
  • Experience with databases and web services
  • Analytical mindset
  • Familiar with Agile methodologies

What we offer you: For each location, we have a tailored benefits package that aims at making our people’s time at and outside of work enjoyable. Check out the benefits for each office here.

This is how we work:

  • Mindset. Modern methodologies and a diverse, creative workspace with an open and international culture.
  • Product. Together we create an extendable, highly scalable product with state of the art technologies. Let’s develop something with an impact.
  • Growth. Learn from each other and benefit from the knowledge of your colleagues.
  • Environment. Flexible and family friendly environment, bright and good accessible offices, modern soft- and hardware.
  • Flexibility. Morning person or night owl? Need to pick up your kids from kindergarten? We believe in outcome and motivated employees rather than feeling stuck in the office.

We are all different and that is what makes us stronger! We hire great people from a wide variety of backgrounds, not just because it’s the right thing to do, but because it makes our company better.

commercetools is living a diverse environment and is proud to be an equal opportunity employer. If your job profile aligns with our technical requirements, business needs, and company culture, we encourage you to apply. We will assess your competencies, learning ability, passion, and not your age, color, national origin, religion, gender, gender identity or expression, sexual orientation, familial status, genetics, or disability.

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