ERG Listening Tour Template

This template provides a set of questions for DEI leaders to conduct listening tours with both ERG members and leaders. Gain valuable insights into pain points, growth opportunities, and overall program health, especially when starting a new DEI role or conducting a program evaluation.

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How to Use:

1. Select questions relevant to your specific needs and audience.
2. Adapt the questions to your company context and ERG structure.
3. Create a comfortable and open space for honest feedback.
4. Actively listen, take notes, and ask clarifying questions.
5. Analyze the feedback and use it to develop action plans for improvement.

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Ground Rules:

• Confidentiality – What is said here, stays here. What is learned here, leaves here.
• Make space, take space – Speak up, but also let others share their feelings and perspectives.
• Intent and Impact – Know when your words mean well, but have an unintentional negative impact.
• Speak for yourself using “I” statements – Avoid speaking on behalf of entire groups, identities or communities